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Contact Us

Whether You're Caring for One or Managing Many, We’re Here to Help

At All Medical Beds, we proudly support families at home and care professionals nationwide. Whether you're choosing a bed for a loved one or coordinating equipment for a facility, our team provides clear, practical guidance every step of the way.

3 Easy Ways to Reach Us

For quick questions or general support:

📧 Email Us
Send your questions to support@allmedicalbeds.com. We typically respond within 1 business day.

💬 Live Chat Support
Look for the chat icon in the lower-right corner of your screen to speak with a product expert during business hours.

📞 Call or Text
Reach us directly at 407-720-9876 — whether you're a home buyer or a procurement officer, we’re happy to help.

Need More Than a Quick Answer?

If you're actively evaluating a hospital bed purchase and want structured guidance before ordering, we offer a free 30-minute consultation with a hospital bed specialist.

During your session, we’ll help clarify:

  • The right bed category (Home Care, Fall-Prevention, Bariatric, ICU, MedSurg or other)
  • Delivery logistics (curbside vs. white glove)
  • Room placement and access considerations
  • Warranty, refurbished vs. new comparisons
  • Bulk or facility coordination if applicable

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Trusted by Families & Care Facilities Nationwide
At All Medical Beds, we make it simple to find the right hospital bed, whether you're caring for a loved one at home or outfitting a full facility. We deliver medical-grade beds that combine comfort, safety, and durability: backed by expert support, transparent pricing, and nationwide delivery.

Email: support@allmedicalbeds.com
Call or Text: 407-720-9876
Timings: Mon-Fri | 9 AM to 5 PM EST

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Shipping Policy

Our shipping process is designed to make hospital bed delivery straightforward and hassle-free.

Free Standard Delivery (Included With Every Order)

  • Beds arrive fully assembled and secured to a pallet.
  • Facilities: Delivered dock-to-dock with liftgate, inside to the first accessible room (palletized).
  • Residences: Delivered to curbside, driveway, or nearest ground-level truck-accessible point.
  • Service does not include unpacking or in-home placement. For that, choose White Glove delivery.

Premium White Glove Delivery (Recommended for Residences)

  • Carrier team brings the bed inside (ground floor or freight elevator–accessible), unpacks, and removes all packaging.
  • Placement in the room of your choice, provided the delivery path is free of stairs, steps, tight turns, or narrow clearances.
  • Does not include installation, clinical setup, training, or removal of existing equipment.
  • Important Access Requirements: Inside delivery is available only for stair-free locations (ground floor or freight elevator access). Customers must confirm that all doorways, hallways, turns, and room entry points can accommodate the bed’s packaged dimensions. If access is restricted due to stairs or insufficient clearance, delivery will be made to the nearest accessible location and additional delivery or re-delivery fees may apply. View the full Residential Delivery Measurement Guide. Contact Us for a tailored quote.
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Estimated Delivery

Hospital beds require specialized handling, shipping and setup. Delivery can take up to 2–6 weeks depending on location and carrier scheduling.

You will be updated on the status every step of the way via email.

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Return Policy

Return policies vary by product type. Please review the section that applies to your purchase

HOSPITAL BEDS

  • New beds: Returnable within 30 days if unused and unassembled (25% restocking fee + shipping).
  • Certified refurbished beds: Return requests must be submitted within 2 days of delivery and require approval.

MATTRESSES

  • Mattresses are non-returnable once opened or used.
  • Foam mattresses may be returned unopened within 48 hours.
  • Air systems are non-returnable once powered on.

For more information, please see the full return policy.

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Price Match Guarantee

At All Medical Beds, you’ll never overpay.

If you find the same item offered at a lower delivered price by an authorized U.S. retailer, we’ll match it. Our Price Match Guarantee applies all products, with equivalent model, condition, warranty, and shipping. (Some terms and conditions apply).

To learn more, please view the full policy.

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