We apologize for the frustration and inconvenience you experienced with your bed delivery.
We understand your concerns regarding the size and weight of the bed and the difficulty of assembling it without assistance. However, our records indicate that the White Glove delivery and assembly service that was originally selected was cancelled by your house help prior to delivery. As a result, the order was delivered as a standard delivery, which does not include in-home assembly or installation services.
We are happy to review the order and discuss what options may be available to help resolve the matter. Please give us a call at (407)-720-9876 or email us at support@allmedicalbeds.com and we can work through a solution.
Thank you for bringing your concerns to our attention.
